AUTOCRAFT ONLINE LTD Delivery Information


Given the current situation, orders can take up to 3 business days to process. We will deliver online orders as soon as possible, however, delays are expected.


Delivery is free of charge for all wheel, tyre or wheel and tyre package purchases of four or more items of the same type to the mainland UK. Exceptions apply to the Northern Ireland, Scottish Highlands, the Hebrides and any other remote or island areas.

If you wish to confirm whether or not your area is eligible for free UK delivery, please contact us.

Most orders are dispatched via a courier service including DHL, TBT, UPS, FedEx, DPD and Parcel Force. For international orders there is the option of air freight and air cargo shipping, please contact us for more information.

Smaller items including spigot rings, centre caps, nuts and bolts may be sent via Royal Mail within the UK.


UK & Ireland: 1 – 4 working days

International: 3 – 7 working days

Please note that these estimations are to be used as a rough guide only and are subject to stock levels, delivery location, supplier location and the courier.

*Special orders may take longer in cases where Blank Wheels kept by our Suppliers require machining in accordance to Vehicle Fitment.

While we aim to deliver your order as soon as possible, Autocraft Online Ltd shall not be liable for the consequences of any delay caused by the supplier, courier or delivery service.

We do not recommend customers take days off work or plan for someone to be waiting on deliveries, at least not until confirmation from the delivery company has been sent.


Occasionally, due to circumstances outside of our control, items may get separated during transit and may delivered on separate dates. This is uncommon, but can happen either during busy times of the year or due to error on behalf of the courier or delivery company.

Please note that Autocraft Online Ltd is not liable for the consequences of any partial delivery, or any inconveniences caused.


Saturday deliveries are available for an additional charge, however please be aware that Saturday deliveries cannot be guaranteed and Autocraft Online Ltd is not liable for the consequences of any missed delivery or any inconveniences caused.


All orders are inspected prior to dispatch, but please be aware that when the goods are delivered it’s the customer’s responsibility to inspect them for damage caused during transit before signing for them.

By signing for them, the customer is acknowledging that they have been “received in good condition” from the courier or delivery company, which means that no claims for damages in transit can be made.

If you do not have the time to check good or your delivery driver can’t wait, please sign for the goods as “unchecked”, meaning you can submit a claim against the delivery company where possible. Autocraft Online Ltd is not liable for any damages caused during transit.

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